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Information for Patients

  1. Your Journey

a. Starting the process
Normally you will have been referred to us by your GP. You will have sought help about a concern with your hormones. Maybe you have had a scan that isn’t completely normal and have been referred for further investigation and advice as appropriate. We will try to get all the necessary information about your case before we even meet you.

Your referral will be reviewed by our team. We will ensure you are directed to someone with the right subspecialty expertise, who can see you as soon as possible at a time convenient for you.

 

b. The first visit
We have made our facility as calm and welcoming as possible. You will be seen by your consultant and together you will start to work out your pathway. The consultant will go through your medical history and concerns and then examine you. They may suggest further investigations which you will be able to discuss and decide together what is appropriate.

We can also offer remote consultations using telephone or video clinics. This is important in the new era of COVID-19 in which we are living. We want to ensure that everyone is as safe as possible and our pathways are established to reduce the risks as much as we can.

 

c. Next steps
After your first assessment you will have an idea from your consultant about what the next steps are. Maybe they have suggested further investigation – the majority of which you will be able to access locally and we will ensure that we arrange your tests in the most efficient for you. Your consultant will usually arrange to see you again for discussion of the results. We understand that this can be an anxious time and we strive to make sure that you are seen as soon as possible. Your consultant will discuss your case in full with you and explain everything so that you can together make a joint decision about how to proceed with your care.

 

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Pricing & Payment

Whether you are using private medical insurance or paying for your treatment yourself, the process is simple and allows you to focus 100% on getting better.

 

Patients with private medical insurance

If you are planning on booking an appointment with one of our specialists, it’s important that you contact your insurance company beforehand to confirm your policy cover and obtain a preauthorisation number. We are recognised by all major health insurance companies; Aviva, AXA Health, Bupa, Cigna and Vitality.

 

If you are having any consultations, testing or a procedure we’ll be in touch beforehand to confirm the following details:

The name of your insurance company
Your membership or policy number
Your pre-authorisation code or claim reference number

 

These details mean that we can liaise directly with your insurance company for payment so that you can focus on your recovery.

Self paying patients:

It is the responsibility of the patient to make sure that they have enough funds available to cover the cost of consultation, or any necessary tests (our team assumes in good faith that's the case).

DISCLAIMER:

Note our team is unable to engage with patients who refuse to follow our standard financial procedures (pre authorisation by insurance companies prior to their appointment or our published fee structure). All our consultation and other charges are clearly stated on our website (urgent and anti social able hours are charged at a higher rate) and we advise patients to read this page and FAQ section prior to getting in touch with our admin team via text/mobile/email so you are clear prior to booking your appointment. Please make sure that you have read and understood all sections prior to getting in touch with us to book an appointment. For anything not clear please get in touch with us.

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OUR TESTIMONIALS

I was feeling hopeless with my condition until I met Dr Qureshi and now I feel I am in safe hands.

- C Schummer

Dr. Sheharyar A Qureshi is very knowledgeable, helpful and kind. He is a blessing to our family.

- Lynn M.

This doctor got me in ASAP and explained in detail what my diagnosis is and the long term effects. He is very understanding and made sure my questions were answered.

- Karen P.

Dr. Sheharyar A Qureshi has a very nice, professional manner and explains things very clearly. He seems to genuinely care about his patients.

- Catherine J.

FAQ section

  • What do I need to know prior to my appointment?
    We want to ensure that all aspects of your treatment are looked after as efficiently as possible, including the processing of all bills. If you have a private medical insurance, we will usually settle your bill directly with your insurance company and to do this we will need name of your insurer, the scheme that you are on and your policy number. You should contact your insurance company prior to your appointment to check your level of cover and request an authorization number. If you are paying for your own treatment note that our partners will charge a fee separate to that of your consultant for any tests, investigations or treatment carried out at their facilities. Please note it is our policy to take Credit or Debit card details from all patients and we also use Sum Up secure link service to collect any charges. A copy of our terms and conditions can be available on request from us. Your consultant will require a referral letter from your GP but please bring it with you to your appointment (unless you have emailed it to us in advance). If you have any queries or this appointment is not convenient, please do not hesitate to contact us on 07801435928. Please be aware that our privacy notice with regards to the data we collect about you.
  • What happens during my first visit?
    You will be seen by our Consultant and together you will start to work out your pathway (see our information for patients page please).
  • What is pricing and payment structure at your clinic?
    Whether you are using private health insurance or paying for your treatment yourself, the process is simple and allows you to focus fully on getting better. There are these options Private medical Insurance Self Payment or bank transfer Note we use Sum up payment system in all our clinics and would provide you a receipt at the time of any payment.
  • What are your urgent and non urgent consultation fee charges?
    Our Fee for initial non urgent consultation will not exceed £300 and our fee for any non urgent follow up consultation will not exceed £200. This estimates are correct at the date of this letter. For urgent (less than 24 hour) bookings please liasie with our team for breakdown of our charges.
  • What are charges for blood tests or Xray or Ultrasound scan?
    During or following the consultation you may need certain tests (such as blood tests or imaging, for example X ray, CT scan) to help us diagnose your condition. If the test is undertaken by our partner, the fees for these tests will be determined by them and charged directly to you or your private medical insurance. If there are any fees which we will charge in relation to any tests I advise that you have, we will let you know what those will be.
  • Can I use an insulin pump if I have type 2 Diabetes?
    Our team can help to achieve better control of type 2 diabetes. If you are giving 2-3 insulin injections each day our team can help you use an insulin pump in some specific circumstances. Please fill our online form and discuss with our team members.
  • How should I count Carbohydrates to manage my diabetes?
    It is important for you to count your carbohydrates to calculate insulin you might need prior to your meals. You can reduce the risk of low or high bloos sugars if you are able to count your carbohydrates appropriately. Our trained specialist nurse and dietician can help with all the principles to achieve this quickly.
  • What is Consultation Fee for an appointment?
    All our fees are published in our website. Normally a non urgent appointment fee is 300 £ For Urgent appointment our fee is 400 £ Our Private Prescription Fee is 60 £ For other fees please get in touch with us to provide you with an estimate prior to your appointment
  • Would I be expected to pay if I attend for an appointment?
    You are responsible to make sure that you have funds to cover the cost of your consultation and other expenses. It does not include any prescription charges or medication fee which is charged separately by the Pharmacy.
  • Where do I get my imaging done if seen in your clinic?
    We organise all our imaging for Harley Street Clinic at Oryon Imaging, Cromwell Hospital on site and Chelsea Westminster Hospital site.
  • Where do I have my blood tests after the consultation?
    For Harley Street Clinic Doctors Laboratory Wimpole Street Cromwell Hospital Outpatients Chelsea Westminster Hospital Private Westminster Wing 4th Floor on site
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